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Impact

Bite-sized investments.

October 21, 2019

Equity crowdfunding is changing the real estate development landscape. Importantly, beyond raising equity, crowdfunding can help build support within communities that may otherwise hold neutral or even hostile feelings towards the building of a new real estate project. Micro-investments via crowdfunding platforms give community residents and stakeholders the opportunity to participate in and take ownership of the development. And this means that everyone will have an interest in its success.

Developing in underserved neighborhoods is not easy

Since Franklin D. Roosevelt kicked off the New Deal Programs in 1933, federal, state and local governments have tried to find ways in which to deliver high-quality housing to all Americans, not just the privileged few. But while the numerous programs created that support housing have helped over the years, they have not solved the problem. Government-developed housing projects, low-income housing tax credits (LIHTC) and Opportunity Zones have not stemmed the tide of housing insecurity.

Many in the private sector only develop in these under-served communities due to the existence of such programs. This is due to the fact that risk-adjusted returns in many major metros are substantially lower than the return on investment an investor can anticipate from middle to high-end housing, like luxury condos or single-family homes. Making the numbers work is hard enough, and when slim margins are combined with vociferous opposition to a project, it can be hard to convince investors to get behind projects in the places that need them most.

Crowdfunding as a signal

Developers have a bad rap in communities. After years of dealing with bad-faith actors, and after suffering from the effects of gentrification and “revitalization” efforts, many in the communities that need housing the most are not inclined to work with them any longer. It is critical to send the right signals to community members in order to break through years of mistrust. One way is through crowdfunding. Instead of new projects only benefitting developers or investors, crowdfunding can allow those residents to have a direct financial interest in the success of the project.

Bite-size investments and the local community

The vast majority of real estate crowdfunding platforms require that users be accredited investors. In other words, they must be one of the 3% that have net worth of over one-million dollars or a salary of at least $200,000 per year. In 2016, in an effort to democratize investment, the Securities and Exchange Commission released Regulation Crowdfunding, a rule that permits anyone over the age of 18 to invest. Now there are some emerging crowdfunding platforms that employ this rule, like Small Change.

Most socially conscious real estate development projects take place in economically disadvantaged areas, as these are the neighborhoods that need the most help. If development projects are completed without concern for locals, they can end up hurting the people that the impact-investment was supposed to benefit.

Most residents in these areas probably can’t meet the $200k yearly income or one-million dollars net worth requirement for accredited investment. Small-dollar investment crowdfunding platforms allow developers to invite residents of the community they are building in to invest, and share returns with them, rather than faceless investors that live anywhere from San Francisco to Tokyo. Not to mention that crowdfunding provides developers more access to capital from sources other than traditional lenders.

Closing the gap

We all know that private developers cannot solve the housing crisis entirely on their own. There need to be significant structural and regulatory changes made in order to provide substantial decreases in housing insecurity, particularly in the very high cost of living areas on the coasts. However, private developers can make a dent in the housing affordability gap through projects that use local communities as a resource, rather than viewing them as an obstacle to be overcome.

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Small-dollar crowdfunding offers real estate developers a way to turn a group of potentially opposed stakeholders into firm allies with a direct financial interest in the project, in addition to their interest as residents of the local community. With so many obstacles to overcome when creating sustainable low and mixed-income housing, developers need all the help they can get. It’s a win win.

Image courtesy of Small Change

Connecting impact and creativity.

October 16, 2019

Laura Callanan is connecting impact investing to the creative economy. 
To accomplish this, she founded Upstart Co-Lab. Upstart Co-Lab’s goal is to show impact investors that the arts can be a powerful economic driver in communities. 

Laura brings a powerful background to Upstart Co-Lab. Before launching Upstart Co-Lab, Laura was senior deputy chair of the National Endowment for the Arts; consultant with McKinsey & Company’s Social Sector Office; and associate director of the Rockefeller Foundation where she managed the endowment and co-led impact investing, closing two investments in the creative economy.

She has also been a visiting fellow at the San Francisco Fed, a scholar in residence at UC-Berkeley/Haas School of Business and a Rockefeller Foundation Bellagio fellow. Laura chairs the GlobalGiving Foundation, advises Shift Capital, and is a member of the British Council Creative Industries International Council. 

Listen in to Eve and Laura to learn how creativity is connected to impact, and how together they can build better cities.

Insights and Inspirations

  • Incremental change is insufficient. Be open and bold!
  • Artists are by nature peculiarly suited to community development since art is built on tradition, whether it embraces it or not.
  • Creative endeavors can bring every bit as much to the economy as any other enterprise.
  • Strategy and focus are key to accomplishing Upstart Co-Lab’s big goals. Make the case. Build the coalition. Bring investible products to market.
  • Laura is intrigued by the hunger for immersive experiences. Is this a reflection of the isolated lives we live?

Information and Links

  • Subscribe to ImpactAlpha.
  • Go to SOCAP.
  • Read the books by Jed Emerson and Cathy Clark.
Read the podcast transcript here

Eve Picker: Hey, everyone, this is Eve Picker, and if you listen to this podcast series, you’re going to learn how to make some change. Thanks so much for joining me today for the latest episode of Impact Real Estate Investing. 

Eve Picker: Hi there.  Thanks so much for joining me today for the latest episode of Impact Real Estate Investing.  My guest today is Laura Callanan, The founding partner of Upstart Co-Labs. Upstart believes that creative people solve problems. It is disrupting how creativity is funded by connecting impact investing to the creative economy.  One way the creative economy drives impact is in communities.

Laura brings a powerful background to Upstart Co-Lab.  Just a few of her many past roles include serving as senior deputy chairman of the National Endowment of the Arts;  consultant with McKinsey & Company’s Social Sector Office and associate director at the Rockefeller Foundation 

Be sure to go to evepicker dot com to find out more about Laura on the shownotes page for this episode. And be sure to sign up for my newsletter so you can access information about impact real estate investing and get the latest news about the exciting projects on my crowdfunding platform, SmallChange.

Eve Picker: Be sure to go to EvePicker.com to find out more about Laura on the Show Notes page for this episode and be sure to sign up for my newsletter so you can access information about impact real estate investing and get the latest news about the exciting projects on my crowdfunding platform, Small Change.

Eve Picker: Hi, Laura. It’s really a pleasure to have you here. Thank you for joining me. I’ve come to know you through your most recent enterprise, Upstart Co-Lab, where you’re a founding partner. I’m wondering if you could just tell us a little bit about Upstart’s mission and goals?

Laura Callanan: So Upstart Co-Lab is a field builder, a catalyst, a connector. We are connecting impact investing to the creative economy. We know that creative people solve problems. Like all entrepreneurs, they need capital to do it. Most creative entrepreneurs are very socially minded. Artists care about the human condition and that extends to the work they do through an enterprise model. So, the capital that fits them best is social capital, impact capital. Upstart Co-Lab is trying to unleash more of that impact investment capital for the creative economy.

Eve Picker: That’s great. How do you propose to accomplish that? I know you have a few different strategies you’ve been working on, but I’d love to hear more.

Laura Callanan: Well, from the beginning, we realized that what we were doing for the creative sector, in a lot of ways, followed on from what leaders had done around gender lens investing, so we went to the mothers of gender lens investing, and we said, “How did you do it? How did you take this idea, and, in a pretty short period of time, it really infused the notion of gender lens throughout the impact investing space?” They said it was a three-part recipe: make the case, build the coalition, and bring investable products to market. So, that’s what we’ve tried to do.

Laura Callanan: We have undertaken research to get facts, and case studies, and examples in hand to be able to really articulate the opportunity for investors and the demand for capital in the creative sector to really represent that case. We have shared what we’ve learned through the research published on our website, through opinion pieces in the Financial Times and other publications, in conference panels and keynote talks. We’ve been trying to get these ideas out into the world. That’s how we’ve done the first step.

Laura Callanan: Building the coalition, we have been working with strategic partners from the very beginning. We’ve taken an approach of being small, nimble, spunky; trying to take our ideas and work with much larger, older, better-established partners to get the idea of the potential for the creative economy to make change and do good, infused into the work of community development – finance institutions, impact platforms, like CapShift, and Small Change, your own platform, and work with partners who can help us make these changes happen quickly. 

Laura Callanan: We’ve also been building relationships on the investor side. Through a number of conversations in small and large meetings, we’ve really started to build this community of impact investors who recognize the power of art, and design, and culture, and heritage, and creativity to drive change. We have recently re-oriented our approach to what we’re calling Upstart 2.0, and we’re really going to focus on building a member community of the ambassadors, the evangelists who – as donor-advised funds, as private foundations, as endowed cultural institutions – want to take these ideas back to their peer group.

Laura Callanan: Then, the third step – bring investable products to market – our greatest example of that to date is work that we did with the Local Initiative Support Corporation (LISC) to launch a New York City Inclusive Creative Economy Fund. This is working with the oldest and largest national community development finance institutions, harnessing the power of their AA rating; harnessing their ability to underwrite and manage loans to real estate projects – in this case, affordable workspace for multi-tenant creative economy businesses.

Laura Callanan: We’ve found this to be really exciting, because we set out to raise $5 million of impact capital for the New York City Inclusive Creative Economy Fund. We closed the fund after about six months, having raised $6.2 million [cross talk] all Foundation that capital is fully deployed. We’re talking with LISC now about what a $100 million National Inclusive Creative Economy Fund could be [cross talk] That’s been our approach: make the case, build the coalition, and bring investable products to market to make it easier for investors to deploy their capital.

Eve Picker: I think you must be a very focused person not to get distracted, because that’s … You make it sound easy, but it’s pretty big. I’m very familiar with LISC; one of our would-be issuers on Small Change actually tried to use that program. She didn’t end up being able to buy the building, but it was that program that would have made it possible for her. That’s pretty great. How do you think that LISC might expand that? Are you talking to them about expansion?

Laura Callanan: As I said, the national fund is in the works, so let’s just wait and see when that’s ready to be announced.

Eve Picker: Okay, very good. I have to backtrack a little bit and say, why is all of this important to you, personally?

Laura Callanan: I majored in theater in college. I started my career working in the arts. My husband, my late husband, was a playwright and a novelist. So, in my personal life, I’ve always had a connection to creative people and the work that they do. I guess, now about eight or nine years ago, I had a lunch with a guy named Jim Howden, a founding artistic director of an off-Broadway theatre company in New York, Signature Theatre Company. And I at that point, I’d known Jim for about 20 years. I had known him from the very first days at the very beginning of his founding Signature Theatre Company.

Laura Callanan: We were having a lunch, and catching up, and he was talking to me about the $70 million Signature Theatre Company had raised in a public-private partnership to create a new three-theatre complex in West 42nd Street in the Times Square area. He was talking about how that new space would allow Signature Theatre to expand their programming. He reiterated the commitment to be sure that every ticket for every play was affordably priced at about $25. He was just describing all of the vision and what was going to happen next.

Laura Callanan: The architect on the project was Frank Gehry. They were designing a 7,500-square-foot open lobby space that would be a community center … A community green in the middle of Hell’s Kitchen was how Jim talked about it. He was just describing all of these plans. I knew where this company had started. The budget for their first year with $30,000. They were in a borrowed space way downtown. Things had not always been smooth and easy. They had made a commitment to equity and access from the early days. I knew that it had not been a smooth trajectory, but here was Jim talking about what was happening next.

Laura Callanan: It was at a moment that I was working at McKinsey & Company in the social sector office. I was in the middle of an engagement with the school foundation, so I was thinking a lot about social entrepreneurship. I heard these words coming out of my mouth. I said, “Jim, you’re what they call a social entrepreneur, but nobody calls you that because you’re working in the arts and you don’t call yourself that because you’re working in the arts. But take it from me. I am a highly paid McKinsey consultant. I know this stuff, and this is what you are.”

Laura Callanan: I left the lunch really scratching my head and thinking, if this guy were not a friend, would I put him in the same group as Muhammad Yunus, Wangari Maathai, Paul Farmer, Wendy Kopp, all of these card-carrying social entrepreneurs? If Jim is objectively a social entrepreneur of that caliber, is he the exception that proves the rule? Is there nobody else in the arts who could be called a social entrepreneur, or is there this whole overlooked cohort of talented, socially oriented, potentially hugely successful leaders who, for some reason, have not benefited from the grants, the networks, the incubators, the accelerators, the impact capital that other social entrepreneurs have access to?

Laura Callanan: I thought about this for a while. A few years later, in my role as the senior deputy chairman of the National Endowment for the Arts, I started to explore what it would take to close this gap for creative people who’ve decided to move beyond the studio, beyond the theatre, beyond the concert hall, and to work in their communities and to work as every bit of a social entrepreneur. That’s the background and how we got started with Upstart Co-Lab. 

Eve Picker: That’s pretty fabulous. So, I suppose the question is – what’s the end goal for Upstart Co-Lab? What does it look like when you’ve succeeded? 

Laura Callanan: When we’ve succeeded, every impact investment advisor on their website, next to talking about how they can help their clients invest in community development, and environmental sustainability, and by using a gender lens, they’ll also have a nice tab, a nice page, that talks about all of the ways that their clients can invest in the creative economy. We want to see this be as much of a theme, as much of a focus for impact investors as all of the other things that are already grabbing attention and investment dollars.

Laura Callanan: Our goal is to integrate this into the thinking of all impact investors and, frankly, to welcome a whole set of potential impact investors who’ve been sitting on the sidelines up to this point. By our calculation, more than $58 billion sits in the endowments of our museums, performing arts centers, libraries, or just endowed foundations, schools like Juilliard and RISD. 

Laura Callanan: These are institutions that are, at the moment, under some pressure for taking small donations from folks connected with opioids, tobacco, fossil fuels, and weapons. There’s been a lot in the headlines in recent months about cultural institutions declining contributions from these tainted sources. But the conversation stopped a bit short, and folks have not yet recognized that these are institutions controlling billions and billions of dollars and, unless they have taken active steps, are likely invested in, and earning returns from tobacco, and fossil fuels, and weapons, and private prisons, and some of these other things. 

Laura Callanan: The future that we hope we’re building through Upstart is one where all impact investors have more access to the great opportunities happening in sustainable food, ethical fashion, social-impact media, and other parts of the creative economy, and that artists, art lovers, arts institutions, who are investing, are able to learn about and are welcomed into a larger conversation about socially responsible investing through the door of the creative economy.

Eve Picker: Be sure to go to EvePicker.com and sign up for my free educational newsletter about impact real estate investing. You’ll be among the first to hear about new projects you can invest in. That’s EvePicker.com. Thanks so much.

Eve Picker: It’s really a shift in thinking, isn’t it? You’re an early pioneer in thinking that the creative arts are social impact, and you really have to wait until that idea takes hold with the masses. That’s a pretty hard road- 

Laura Callanan: Introducing any new idea takes some time, and some patience, and some moral fortitude. We’re trying to bring all of that to our work.

Eve Picker: Yeah, that’s pretty wonderful. That brings us to real estate, which is really my interest and the interest on this show. You talked about investment in creative enterprises. What do those enterprises look like? 

Laura Callanan: Let me describe one where real estate is a really core component. It’s interesting because it’s actually in the social-impact media space. When you hear social-impact media and you think about film and TV, music, video games, things like that, you think about content. That seems to be the furthest thing- as far as away as possible from real estate. But actually, real estate can play a crucial role.

Laura Callanan: I’m speaking to you today from the Hudson Valley of New York. One of my neighbors is the actor-director Mary Stuart Masterson. She is an example of a creative person who is also very much a social entrepreneur. She is launching a film and TV studio here in the Hudson Valley called Upriver Studios. She is doing it, in part, because she would like to be able to work where she lives, when she acts, and directs, and produces. But she also understands that film and TV can be a significant economic driver for a region. 

Laura Callanan: There’s a tax credit in this region of New York state, as in the rest of the state, and other places around the country, that incents producers to bring their projects here. One of the obligations to qualify for the tax credit is that your project needs to spend two days shooting on a certified soundstage in the geography, or the tax credit doesn’t apply to you. 

Laura Callanan: Mary Stuart, and her business partner, Beth Davenport, are launching Upriver Studios, a women-led New York State benefit corporation that will be environmentally friendly. They’re looking at solar power, and a green roof, and some other features like that, as well as environmentally friendly on-set practices.

Laura Callanan: It’s a hoteling model. They will have the state-of-the-art facility, and producers, directors, projects will come in; rent the space. It’s very fit for purpose. It’s a specialized space. There is sound attenuation; there are loading docks. There are high ceilings. There’s shop space. There are all of these things that are very particular to what it takes to film a TV series.

Laura Callanan: The advantage of this, for the community, is a couple-fold. First of all, every TV series generates between 150 and 200 production-crew jobs. We all think about the actors, and the writers, and the directors who are behind some of our favorite programs, but in fact, they’re the minority of people working on the show. There are all of the electricians, and the grips, and the sound folks, and the hair and makeup folks. You look at all those names that run on the credits at the end of a movie or at the end of a TV show [cross talk] 

Eve Picker: -Yeah, pretty long list. 

Laura Callanan: -150 to 200 people. These are quality jobs. Most of them are union jobs. They pay between $75,000, and $250,000 dollars a year. They have excellent health benefits. To bring this sort of work to this region creates a real opportunity for folks to work in those jobs. There’s a sister nonprofit to Upriver Studios, called Stockade Works, that is training the 21st century production crew to be ready to take those jobs.

Laura Callanan: There’s also an economic multiplier benefit. There’s also a tourism benefit. People like to go to the place that they learn about on their favorite TV show. So, the real estate is crucial to all the rest of this working; to the training program paying off; for the graduates of the training program to have a place to work; to attract folks to come, in partnership with the tax credit; provide the access to the sound stages that will make people really want to come to this region. That’s an example of real estate, as I said, connected to a content-focused industry – TV and film.

Eve Picker: So, that’s a pretty sexy use. While you’re speaking, I’m thinking that also, I think, restaurants are creative.

Laura Callanan: Absolutely. We are working right now on a deep dive around sustainable food, as it pertains to the creative economy. Obviously, there’s a big focus, within impact investing, on food and agriculture. We’re not looking at the crop. We’re looking at what it is on your plate. As I was thinking about it earlier today, we’re not focused on the milk, but we are focused on the cheese, right?

Eve Picker: Yes, yeah … 

Laura Callanan: So, the cheese factory is an example. We’re not focused on the groceries as much as we are the recipes. Those recipes get turned into delicious dishes in kitchens … We see a lot of community kitchens and commercial kitchens that can support multiple small-scale entrepreneurs. So, absolutely. Then, the restaurant, as an experience – the setting, the location, the ambiance, the type of building that it’s in – it’s all part of thinking about food and eating as a form of culture and community, not just nutrition.

Eve Picker: So, I’m realizing we’re actually talking to someone who may be a neighbor of yours about a restaurant idea, which is really immersed in the community. They would like to open the door for investment at a very small amount – $250 per investor – because they really want to involve the community. That’s another interesting way to look at it. From what I understand, creative enterprises seep into a lot of different things. I have to remind myself from time to time what a creative enterprise is; probably, Small Change is a creative enterprise, because I’m trained as an architect. Do architects count, Laura? 

Laura Callanan: We see that a lot of creative people are creative in many ways. They get trained as architects, or painters, or actors, and they decide to start different enterprises. We don’t talk about creativity as a skill set or a mindset. We focus on creativity from an industry perspective. We think that’s the way that investors can understand best. We had to do a lot of thinking early on about how we were going to scope our focus, because you’re right, people can be creative in many fields. But in terms of the type of work we’re trying to support and that we’re trying to get impact investors to pay attention to – food, fashion, media, other types of creative businesses, and the sorts of real estate projects that we’re describing here that make it possible for those creative activities to take place.

Eve Picker: That makes a lot of sense. This is a general question I usually ask – do you think socially responsible real estate is necessary in today’s development landscape? I don’t know how much you know or are involved in just real estate development. Do you have thoughts about that?

Laura Callanan: Well, it’s something that people who think about arts and the creative sector can’t overlook, because, as I’m sure you think about often, creative people are pioneers in different ways, not just in terms of the work they do, but where they choose to live and do their work; often looking for affordable places to be to give themselves the flexibility and the capacity to experiment and take risks.

Laura Callanan: Increasingly, we see examples where creative people are in neighborhoods that are ripe for gentrification. There can be confused conversations about the role that the presence of creative people plays in stimulating or contributing to that gentrification. Obviously, I believe that gentrification is a problem that lands on the doorstep of the asset owners and the developers, not the residents and the renters in a neighborhood. The creatives are frequently, like other residents, in a renter capacity. 

Laura Callanan: We spend a lot of time looking at academic research and other reports about how the presence of artists and creatives in a neighborhood is not the precipitating factor for gentrification, but actually occurs after the gentrification has begun. We think a lot about what different paradigms could be that would enable residents in a neighborhood to benefit as the neighborhood strengthens; how they can be rewarded for being good neighbors, for sweeping their stoops, for keeping their sidewalks clean – all that stuff that makes the neighborhood inviting and habitable – and what the system could look like – where the folks who are responsible for growing the value of the real estate assets in a community can actually benefit, even if they’re not the owners, themselves.

Eve Picker: Yeah, I do think that there is also a piece of this that government is responsible for, because if there’s an open free market, then it’s very difficult to control, but there are ways to control gentrification that benefit everyone, if you think about it early enough. I’m wondering, are there any current trends in arts innovation that interest you?

Laura Callanan: We don’t think about arts innovation, specifically. We’re thinking about that larger creative economy; we’re thinking about the role that industry plays [cross talk] 

Eve Picker: -that’s Upstart Co-Lab, but I’m just wondering if there’s anything that fascinates you.

Laura Callanan: Anything that fascinates me … I’m intrigued by our hunger for experience, and this is something where creative people are playing a role. I’m sure that you’re familiar with Meow Wolf, the phenomenon that started in Santa Fe that’s spreading to Denver, and Las Vegas, and Phoenix, and Chicago, and Washington, and on, and on, and on.

Laura Callanan: This is something where artists have come together. They transformed – in the Santa Fe example – an abandoned bowling alley. They turned it into this funhouse; this art gallery; this community space. It’s a place that attracts folks of all ages. All economic, demographic, sociological backgrounds, come, and walk through, and participate in Meow Wolf and find it intriguing.

Laura Callanan: The appetite for these types of immersive experiences, I think, is a reflection of our very isolated, tech-enhanced daily life. I love it that creative people – whether it’s through a food experience, whether it’s through an art experience, a music experience – that they are at the heart of what people choose to do when they leave their laptop.

Eve Picker: Yes. I think probably Starbucks was one of the first companies that realized this and created an experience out of coffee, right?

Laura Callanan: Exactly.

Eve Picker: What should those of us who are not in the creative world be following? What of these trends do you think is most important for the future of our cities? 

Laura Callanan: There’s an important role in the creative future for diversity, equity, and inclusion. Put aside the moral and ethical imperative. There’s just an imperative in terms of what’s going to come out- what’s going to generate the most intriguing content, the most relevant experience, the most interesting food, or fashion.

Laura Callanan: As you know, heterogeneous groups of people have been shown to solve harder problems, better and faster. If you think of both challenges and opportunities as problems to be solved, the more engaged the broader set of actors can be in contributing to imagining what comes next, the better the results will be. From a serious point of view, it’s a more effective solution. From a more lighthearted point of view, it’s that beautiful, delicious, joyful, wonderment experience, right?

Eve Picker: Yes. 

Laura Callanan: That having a variety of perspectives, a variety of experiences, a variety of backgrounds, a variety of skills brought together to imagine what’s next will get us the best result.

Eve Picker: Yeah, I think you’re probably right about that. It’s just very hard getting there, isn’t it?

Laura Callanan: It depends. If you hang out with enough creative people, it can make you ridiculously optimistic, so … 

Eve Picker: That’s what I need to do, then … Because you have a very different point of view than many of the people I’ve talked to, who are developers, or work in the securities world, or are really focused on the built environment. You have sort of a more expanded view, I think. How do you think we need to think about our cities and neighborhoods so that we build better places for everyone? You may have just answered that.

Laura Callanan: Well, we think that the creative people and creative organizations, meaning arts- and design-type organizations, have some lessons that are useful to the rest of the economy. We’ve started to articulate values for an inclusive, creative economy. I can just share them with you because our hope is that we can transform; we can improve; we can strengthen the entire economy by sharing some of these lessons from the creative economy.

Eve Picker: Yeah, that would be great.

Laura Callanan: These are things that we’ve touched on already, but one is an orientation that’s open and experimental. So, openness and experimentation, I think, is crucial. It will help us to keep pace in our rapidly changing world. Continuous improvement, radical new approaches, that’s what we need. Incremental change is insufficient given the dynamism, the complexity of the world that we’re in. Sometimes, small improvements are just simply inadequate, and you need something that’s much more bold. 

Laura Callanan: You get that by being curious and having this learning orientation. Artists, designers, very much are built that way, and I think that’s a general approach that can benefit all types of businesses, all sorts of real estate projects, governments, philanthropy. I think everyone benefits from that approach. That’s the first value that we think the creatives can share with the rest of the economy.

Laura Callanan: The second one – diversity and inclusion – we’ve already talked about; the capacity to solve problems better and faster that comes when you’ve got diverse perspectives on the task. It’s not just that it’s the ethically right thing to do. It’s that there’s business value. There is a strategic advantage to approaching it in this way. Creativity simply can’t be optimized if you don’t have both diversity and inclusion at play.

Laura Callanan: The last idea is one around tradition and innovation and recognizing that communities have both – I’ll call it – knowledge and wisdom. With that, they’re able to learn from the past experience and apply that to what’s coming up next in the future. You know that creative people are always reacting to what came before. They might be building off of it. They might be rejecting it outright and trying to do something very different, but creative work is always in context, and it’s in context with what has preceded it.

Laura Callanan: The long-term thinking, the sense of stewardship that social-sector leaders and impact investors hold, I think, is very compatible with the way creatives do their work. I think creative take it even a step further; having a really deep respect and awareness of prior tradition, but not being restrained by that or being held back by that; using that actually as a launch pad to innovation.

Laura Callanan: Those are the three ideas that we think are crucial. Creatives just know this in their bones to be open and experimenting, to welcome in diverse perspectives and be very inclusive of various voices and to connect to tradition and innovation. We think that those are ideas and lessons that can strengthen the entire economy.

Eve Picker: I’m very honored that you asked to partner with Small Change and that we’re now highlighting creative economy projects on our site. I’m just wondering what you think equity crowdfunding- how you think it can play a role in building these special creative economy projects and communities?

Laura Callanan: I think it’s crucial as a way for projects like Upriver Studios that I mentioned a minute ago, or a Meow Wolf, that started in one community and is now expanding to the next six or so communities around the country. I think it’s important for these organizations, these enterprises, to engage the communities that they’re in, in an active way.

Laura Callanan: This is a way to signal that it’s not just building something for a small group of employees or a small group of investors. If you are a Mary Stuart Masterson and you’re launching something that you hope is going to really boost the economy of the Hudson River Valley, this is a way to say, “And you, my neighbor, can have a stake in this. You can benefit as we grow this thing together,” whether or not your $250 dollars, your $1,000 dollars, whatever the small bite size might be of investment that’s facilitated through Small Change … It’s a really clear communication to local folks that this is for them and that they’re welcome.

Laura Callanan: I think it’s a really strong indicator for larger-scale investors who want to test the morals and the intentions of a real estate developer. It gives them a really strong indication. If the developer is going to take the time and engage with the local community and allow them to participate through a crowdfunding structure, then they’re serious about boosting the local community. If they can’t be bothered, I think that is a real question mark about the intention of the developer.

Eve Picker: That also extends to planning departments and zoning hearings. If you can bring along a crowd of people who are supporting the project, that’s a very strong statement, I think, in many ways-

Laura Callanan: Absolutely.

Eve Picker: Where do you think the future of impact investing lies? I ask this because I’m afraid it’s still just a word that people use. I have yet to really believe that people will take a lesser return because a project is socially responsible. Perhaps that’s coming, but still hard to believe.

Laura Callanan: Well, I would disabuse you or anyone listening to this podcast that impact investing is asking people to take a lesser return. I know that 25 years ago, when I started to get into the impact investing space – when the space was very new and impact investing was not the term it went by – that there were a few early, less sophisticated, less professionally managed investment opportunities, and that might have been the story back in the 1990s.

Laura Callanan: I would say that we have Goldman Sachs, BlackRock, UBS, Morgan Stanley – all these large names, these premier financial institutions, participating in the socially responsible and impact investing sector, not because they and their clients are expecting to make less money. We can have a whole separate conversation about the whys and wherefores for this. We can talk about the risk management component of introducing social, responsible ESG factors into decision-making, but I would hate for anyone to hear this conversation and walk away thinking that they’re going to lose money by engaging in impact [cross talk] 

Eve Picker: I don’t think lose money but let me just pose the question a bit differently in what I see, and that is, in particular, affordable housing. As a real estate developer, when you work in an underserved neighborhood, it is very hard to get projects to pencil out; very, very difficult. That’s why there are so many subsidies around affordable housing projects, and that’s why it’s slow to build them fast enough.

Eve Picker: If you want to keep a project- an asset like that affordable for the next 15 or 30 years, it’s not an asset that will increase in value. It’s a difficult thing to invest in. Absolutely, investors in those types of projects will have to take a lesser return than if they invested in a more traditional real estate project. There’s a real differentiation there, and I would love to have this conversation with you- 

Laura Callanan: No, that suggests that each investment’s looked at in isolation, and an investor is looking at their total portfolio. There should be some things that are lower risk and commensurate return, and here are some things that are going to be higher risk and commensurate return.

Laura Callanan: When we were talking with investors about the New York City, the LISC New York City Inclusive Creative Economy Fund, we were talking to them about an eight-year note with full recourse to a AA-rated issuer that was paying 2.75 percent annual interest. As I talk to you today, in September of 2019, and we sit with an inverted yield curve, the 2.75 interest on a seven-, eight-year investment from a AA-rated issuer is looking awfully good. So, a lower-risk commensurate-return opportunity, which has a place in everybody’s portfolio.

Eve Picker: I see it- I’m not seeing it yet in my world, but I hope to see it. I think there’s still a lot of people who don’t think that way … Maybe we can convince them. There’s just some sign-off questions that I’d like to ask.

Laura Callanan: Sure. 

Eve Picker: What would be the key factor that makes a real estate project impactful to you?

Laura Callanan: Well, the community orientation, clearly, is something that we would probably both agree on. I see that- it’s not a surprise to me that a lot of the creative economy real estate projects that I’m aware of are deeply focused on their role in their community, whether it’s Meow Wolf, Upriver Studios … We haven’t yet talked about Greenbelt Hospitality, which is launching out of Phoenix. These are examples where the entrepreneurs behind the projects all are really thoughtful about their community, and real estate is core to what these businesses are all about. The businesses can’t succeed if the community is not engaged. I think that that’s fundamental.

Eve Picker: Yeah, I agree. If you’re looking at the real estate landscape in the U.S., which you see every day, if there were one thing that you could change to make it better, what would that be?

Laura Callanan: Well, I think there’s got to be a regulatory solution to the gentrification question. Obviously, improving communities is a good thing. The only reason that we have a term like gentrification that conjures up something that’s really, really bad is because when the community improves, there are winners and losers. I think there needs to be a regulatory fact or a solution that comes into play to close that gap, because the notion of keeping communities where they are already and not allowing them to strengthen is not an alternative. It’s not a solution to the issue.

Eve Picker: Yeah, I totally agree with you. Thank you very, very much. Thanks for spending the time with us. I really enjoyed the conversation, and I’m going to continue having conversations with you off the air, okay? 

Laura Callanan: My pleasure. Thanks, Eve.

Eve Picker: Thank you. Bye-bye. That was Laura Callanan of Upstart Co-Lab. She shared some powerful concepts with me. First, that strategy and focus are key to accomplish big goals, like the goals that Upstart Co-Lab has. Second, that creative endeavors can bring every bit as much to the economy as any other enterprise. Third, that artists, by nature, are suited to community development. Art is built on tradition, whether it embraces it or not. Expect to hear more about creative economy investment opportunities in the next few years, because that is what Laura is determined to do.


Eve Picker: You can find out more about impact real estate investing and access the show notes for today’s episode at my website, EvePicker.com. While you’re there, sign up for my newsletter to find out more about how to make money in real estate while building better cities. Thank you so much for spending your time with me today, and thank you, Laura, for sharing your thoughts with me. We’ll talk again soon, but for now, this is Eve Picker signing off to go make some change.

Photo of Laura Callanan by Helga Sigvaldadottir.

The contrarian developer.

October 9, 2019

Scott Choppin is the founder of the Urban Pacific Group of Companies, a Long Beach, CA based real estate development company. Founded in 2000, Urban Pacific focuses exclusively on urban infill and affordable housing communities throughout California and the western US.

Over the last 18 years, the company has developed nearly 1,700 units of unique to market urban housing communities throughout the Western United States. Urban Pacific is currently focussed on a new housing innovation of their creation, called UTH (Urban Town House) workforce housing. UTH provides middle income multi­generational housing to urban families, while producing market superior yields on invested equity. Historically these projects have delivered 29% IRR yields on equity.

With over 35 years in the development business, Scott is a leader in the field, and has been a speaker at the International Builders Show, the Pacific Coast Builders Conference, SoCal BIA’s BIS Show. As well, Scott is a published author in the real estate development field, and is a regular contributor to major media outlets throughout the nation having been published or quoted in Forbes Magazine, Los Angeles Times, Long Beach Press­Telegram, GlobeStreet, Builder Magazine, Affordable Housing Finance, Affordable Housing News, and most recently, the cover and feature article in Multi­Family Executive magazine.

Listen in to hear more about the way this contrarian developer thinks about bringing housing products to the marketplace.

Insights and Inspirations

  • Scott reminded us all that subsidy is finite, so building market rate solutions for the housing crisis is an imperative. 
  • He is methodically bringing a new workforce housing product to market. 
  • He noted that the 50s era household in the US (a suburban home, with mom, dad, 2,3 kids and 5 cars), was an anomaly. We need to get over it!
  • And I love that he is showing that a much needed and affordable housing model can be financed through private equity.

Information and Links

  • Scott is watching this series of contrarian investment frameworks from RCLCO
  • America needs 4.6 million more apartments in the next 11 years.
Read the podcast transcript here

Eve Picker: Hey, everyone, this is Eve Picker, and if you listen to this podcast series, you’re going to learn how to make some change.

Eve Picker: Hi there. Thanks so much for joining me today for the latest episode of Impact Real Estate Investing. My guest today is Scott Choppin. Scott is the founder of the Urban Pacific family of companies, and he likes to describe himself as a contrarian developer. What’s that, you ask? Urban Pacific’s workforce housing projects use private equity, while serving middle-income stable multigenerational families. Their townhouses are generally five bedroom, an anathema in this millennial studio apartment era. That’s why they are contrarian.

Eve Picker: Still, Scott’s projects have historically generated 25-percent-plus investor internal rate of return. Scott points out that multigenerational living is growing in the US. A report from the Pew Research Center shows that 20 percent of adults, or 64 million people, are living with two or more adult generations in a single household.

Eve Picker: Be sure to go to EvePicker.com to find out more about Scott on the show notes page for this episode and be sure to sign up for my newsletter, so you can access information about impact real estate investing and get the latest news about the exciting projects on my crowdfunding platform, Small Change.

Eve Picker: Scott, thanks so much for joining me on this podcast. I’ve been really fascinated to see your e-newsletters arrive in my inbox talking about contrarian development and other things like that. I was hoping you could just tell us a little bit about what you do and what you’re working on today?

Scott Choppin: Sure, sure, absolutely. Thank you, Eve. Happy to be with you here. Let me do this – let me just give the briefest of backgrounds, and this will build background for yourself and your audience about why we are then doing what we’re doing in our development operations today.

Scott Choppin: Scott Choppin, founder, and CEO of the Urban Pacific Group of Companies. Basically, background, probably 30-plus years in various forms of the real estate development business, away from working in the field as a construction worker, all the way up through today, running a development company as the CEO.

Scott Choppin: Two key points in my career really guide what we do today. My first job out of college, I worked for a guy named Mike Costa at a division of company that was called, at the time, Kaufman & Broad; now known as KB Home. Our division that Mike ran and where I worked was called Kaufman & Broad Multi-Housing Group. That was a developer and syndicator of affordable housing communities really throughout the nation.

Scott Choppin: It was a corporate in-house offer, meaning it was KB investing in affordable housing projects, and then it grew into a full syndication shop. My role there was as a project manager on the development side. So, I joined Mike’s team as the really super-green assistant project manager and left there as their most seasoned senior project manager with full P&L responsibility for multiple projects at any given time – all development, all new construction, and all affordable housing.

Scott Choppin: I left there, and I went to work for a couple of different companies, but the most noteworthy one is a group called Sares-Regis Group in Orange County, here in Southern California where we live. I worked there for a period of time, and that gave me exposure on the market rate side. KB was affordable; purely new construction. Sares-Regis was new construction, but market rate.

Scott Choppin: Then I left Sares-Regis Group to found what is now the Urban Pacific Group of Companies. We’re on our 19th year of operations now, and we have always focused on infill development. That’s our specialty. That’s something that we are passionate about. We have done various product types, as you would imagine. We’ve done affordable housing. We’ve done market rate. We’ve done both for sale and rental projects. Over the last few years, let’s say since about 2012, we’ve been entirely focused on rental housing only, and that’s both market rate and affordable, as I said before.

Scott Choppin: Then, in 2016, we started to note that in particular marketplaces where we’re in action on projects, particularly Southern California, it appeared that there was starting to be a pretty big wave of a certain type of project. That was what we describe internally as a podium project, but specifically built and designed to serve the millennial market, meaning a lot of studio, and one-bedroom units.

Scott Choppin: In 2016, we made the conscious decision to exit all the projects that we had that were that type of project. Of course, they were they were the right projects at that time, meaning demographically, the millennial generation is the largest single cohort, demographically, that we’ve ever had in the United States.

Eve Picker: Just to explain to our listeners who may not be real estate developers, a podium project is one that has a first floor that’s retail, or other uses like that, acting as a podium for upper-floor residential, right?

Scott Choppin: Correct. I would only add to that description that it’s … The way I describe it, Eve, is that it’s parking underneath in a concrete parking structure, many times faced with retail on the street, as you describe – mixed use. Then, three, four, five or more stories of stick-built wood-framed apartment or condo construction sitting on top of the parking deck. In other words, you’ve got the podium is the parking garage, and then the units above that, so-

Eve Picker: I think for those of us in the industry, we know what it looks like, but I think for people who are not, they’re going to start realizing how many of those projects [cross talk].

Scott Choppin: Yeah, they’ll start to show up for them … Thank you for asking. I use it commonly, but in the industry it’s- even sometimes, I get people who are investors that may not use that terminology, so thank you for that.

Eve Picker: Oh, that’s okay.

Scott Choppin: Just to completed … Back to the second question, which is what are we doing now, I think relevant to what your podcast subject is – focus on impact investing – in 2016, we were very aware of how much new product was coming into the marketplace in this specific demographic. In other words, a lot of studio and one-bedroom units in these downtown infill locations. Again, a great business plan, but we have always been a company that looked for specialized niche products, or contrarian investment and development type of opportunities.

Scott Choppin: In 2016, we basically sold everything off that was a podium, or studio, and one-bedroom type designs, and we started to look for, very consciously, a new type of product that we could develop that would be different; that would be something that wasn’t mainstream in the marketplace. What we basically settled on, or not even settled on; what started to appear for us was a middle market workforce housing product.

Scott Choppin: As I spoke before, I was in affordable housing, and then I went into market rate housing. You can think of those as two ends of a spectrum. You’ve got true affordable housing on one side – 60 percent and below on median incomes, government-subsidized, using tax credit financing. On the other side of the spectrum is pure market rate – your standard LP market rate equity; pretty mainstream debt products on construction, on-prem loans.

Scott Choppin: We saw a gap in the middle. We can talk more about the middle, but the middle, for us, is really from an income and rental standpoint. We want to serve middle-income families with a rental product that’s purposely designed and built to serve them as a family, and obviously relative to the markets that we’re in, particularly Southern California. We created a new product we call UTH, which stands for urban town house. We’re exclusively focused on that particular product, which is a middle-income, privately financed workforce housing product type, or rental housing offer. Let me stop there, and then see what questions that generates.

Eve Picker: Be sure to go to EvePicker.com and sign up for my free educational newsletter about impact real estate investing. You’ll be among the first to hear about new projects you can invest in. That’s EvePicker.com. Thanks so much.

Eve Picker: The big question is how does that serve the middle market, that particular housing type?

Scott Choppin: The middle market, really, I think of in three ways. The first way is really the most important, which is that this is a middle-income offer. You call it moderate-income housing; call it middle-income housing; call it workforce housing. There’s different definitions of it, and it all depends on the person who’s listening, the definition.

Scott Choppin: From our standpoint, the most important thing that we focus on is being in between those two spectrums that we talked about – true affordable housing, and market rate – right? If you look at, statistically, in the US rental housing markets, what you’re starting to see is a movement of the middle class, or moderate-income families, into a higher level of their incomes going towards rental housing-

Eve Picker: Traditionally, the rule’s been never spend more than a third of your income on your housing needs, right?

Scott Choppin: Exactly [cross talk]

Eve Picker: -seen statistics lately, which are closer to 50 percent.

Scott Choppin: Correct. In fact, I was reading an article today that … I think these are for true lower-income families and individuals. Some people are paying up to 90 percent [cross talk]

Eve Picker: Oh, that’s shocking.

Scott Choppin: -that’s an extreme, and we know that exists, because that’s what the true affordable-housing market serves. I have a graph, which I can share with you as needed, but basically the graph tracks average incomes across the US, and average rents across the US, and graphs those two, relative to each other.

Scott Choppin: What you see, what’s really apparent when you look at it visually, and we know this – incomes are stagnant, or flat, and rents are generally trending up at a good clip. What we’re dealing with, and what we are seeing, and why we created this product type is an ever-widening divergence between the rental rates and median incomes, or average incomes, however you want to describe it.

Scott Choppin: What’s happening, what that does is that moves that middle-income family, or that moderate-income family into a housing distress mode, where traditionally, if you went back 10 years, 20 years, 30, and longer in the history, a average working-class blue-collar moderate-income family could afford to rent. In fact, in many cases, they could afford to buy houses. That’s starting to lessen at a fairly dramatic pace, and our UTH product is there to address that. I’ll stop there … There’s a couple other ways that we talk about it, why it’s middle. I’ll let you guide me as to how we continue on that.

Eve Picker: I know that you’re focused on multigenerational, which is pretty unusual, too. You’ve mentioned before that many of these podium projects were focused on millennials. I’m in Pittsburgh, which sees these trends a little later than on the West Coast, certainly, but I’ve noticed here the abundance of that type of housing-

Scott Choppin: That abundance of the studio, and one-bedroom housing, you mean?

Eve Picker: Yeah.

Scott Choppin: Exactly right. UTH is unique for what we described previously on serving a moderate-income family, and we can talk in more detail later about how the rents work, and what makes them a naturally occurring moderate-income housing offer. The main mechanism of how we produce that benefit to the families … In other words, what is the mechanism, financially, that has a non-covenanted- I mean, no true government rent restriction model- allow it to naturally serve moderate-income families …

Scott Choppin: The way we do this, Eve, is UTH is unique in that all of our units are designed and built to be five-bedroom townhouse units. All the units have five bedrooms, four baths. They’re in a three-story town home model – garage on the ground floor, and a bedroom/bathroom on the ground floor. In fact, that ground-floor bedroom/bathroom is what provides the multigenerational component. Then, we have kitchen, dining, living, and the rest of the bedrooms throughout the two upper floors.

Scott Choppin: Where the multigenerational design component … We didn’t start with that. We actually started, originally, with a four-bedroom product type. As we were developing the business plan of UTH and coming up with a strategy of how this would work, in totality, it sort of showed up for us that we’re serving middle-income families, blue-collar working families in Southern California, because that’s where we’re predominately developing the UTH model. From a demographic standpoint, our main renter profile are Hispanic families in low, and lower-middle-income neighborhoods throughout, let’s say, Southern L.A., and northern Orange County, around where we’re based.

Scott Choppin: What that provided for us with some guidance. We said if we’re going to serve these families- we already knew we were going to do five bedrooms. We know we are renting purposely to larger families. What is the makeup of that family? Typically, you have two to four wage-earners; that might be mom and dad, aunt, or uncle, and then, maybe an adult child or two that are still living with their family. Then you have some number of small kids that are either kids of the parents, or possibly kids of the adult kids. Always, we were seeing grandma, or grandma and grandpa being part of that family group. When we would talk to them when we were renting units, we would see this.

Scott Choppin: Combining with other signals that we were seeing in the marketplace, we said we’ve got to do this ground-floor bedroom/bathroom. That would serve the older generations of that family, where they don’t have to necessarily walk up and down the stairs. We don’t have elevators in these units, in part, to keep them cost-effective, but this is a way that a person can live with their family; even be separated a little bit. For their own privacy, they’re downstairs. This has turned out to be, really, a very primary part of our offer. We now only do five-bedroom town house units with that ground-floor bedroom/bathroom. We’re not doing any units that don’t have that.

Eve Picker: It’s really interesting, because that’s quite contrary to US culture to have many generations living together. Although, I think that’s being forced upon us now with the boomerang kids, right?

Scott Choppin: Yeah. The way we look at it is this, and you make an excellent point … If you look at traditional American ’50s-era nuclear family – mom, and dad, and 2.3 kids; a garage, and two cars in the garage, that kind of thing …. If you look even further back in history, in both American culture, but let’s just say European culture; really, anywhere around the world, the lifestyle of the ’50s-era nuclear family in America was an anomaly.

Scott Choppin: It was an anomaly because, if you look back historically … I did research, and we looked up what was the makeup of the household in the Medieval era in England, as an example. It was interesting because the way they described it is they said the household in that era was multigenerational, already. That existed just inherently, and that was a function of multiple reasons. The two primary reasons and really the main reason was economics. The idea of maybe one, or two wage earners affording a house by themselves was really- it didn’t exist. What that caused people to do is they would have other parts of their family who were also bringing income to the family group to afford this house, or even that described, in older eras, taking on boarders; almost complete strangers.

Scott Choppin: The idea of this nuclear family house is really … If you look at it historically, it’s a blip on the timeline. If you go forward, now – I have a graph which I’m happy to share with you – we’re now in a multigenerational growth cycle in the American housing markets, where one example is the boomerang kids. I think that, for economic reasons, people are starting to live multigenerationally, and we’re at the highest point of that amount of families that are living multigenerationally. At least the stat that I have shows that 64 percent of households in the United States live multigenerationally, and it’s an upward trend on the graph. It’s at its highest point. I think that, again, is an economic function.

Eve Picker: Yeah, I grew up in a multigenerational family, and I think it was way more than economics. There was always an adult around for kids, and it just made life so much easier [cross talk]

Scott Choppin: Great. So, let me add something. The way we think of these tenants, the family profiles, we really think of them in three ways. You’ve triggered me to think about this. The first way that these families live is that they basically share incomes, and they share costs among the larger family group. That’s the economic part of it that I described.

Scott Choppin: Two is that, because of the incomes that they’re at – either low, very low, or moderate incomes – they tend to have a limited number of cars. Cars are a thing in California and designing buildings to house cars – it’s a pretty sensitive subject in some parts of people who are in the business. The reality is, functionally, this is what’s needed, but we don’t see a high car ownership. Your classic suburban house would have a family of four or five, and they’d have like 10 cars. I’m being [cross talk] right? We get this come up as we present this model to cities. The reaction is, “Oh, my gosh, we’re gonna have so many cars.” Functionally, again economics, they don’t own so many cars.

Scott Choppin: The third component- sorry-

Eve Picker: Well, it’s better for the environment, and better for cities, and better on so many levels, right?

Scott Choppin: Absolutely. Agreed. Then, the third component is, just to wrap up, and this is what you alluded to, is because we’re multigenerational, and because we are multi-wage earners, the way we look at it, and the way we’ve seen it actually work is that generally an adult will be at home at all times during the day. That means when kids get home from school, somebody will be there for them. There’s no economics around that.

Scott Choppin: You could maybe say it’s a cultural thing, but, to me, this is when we think about social ethics, and social impact … How do we, as a developer, and how do I, as the CEO, want to present our model to the marketplace? Although investors go, “Maybe that’s important, maybe that’s not.” For me, I go, this is a really important thing that avoids latchkey-kid syndrome. It keeps the family tighter. This is, Eve, in your experience living multigenerationally, is that you’re going to always have an adult; it might be grandma, it might be Uncle Joe, who works the night shift, but it’s a real key component of this model that we very much are encouraged by and even want to do more of.

Eve Picker: I really like it. In a way, it reminds me of the trendier version of this, which we call co-housing, right?

Scott Choppin: Mm-hmm. Co-living, right. Agreed, yeah.

Eve Picker: Co-living, co-housing, which is popping up to serve, I think, probably more millennials, who want to share costs and amenities, so, for a different reason. It’s all kind of this sharing economy, isn’t it?

Scott Choppin: It is, it is. In fact, we think of this in really three ways. In fact, we have a relationship with the folks at Common, which is one of the primary sort of co-living offers that we’ve seen in the marketplace. I actually sat on a panel at a conference with Shana Lee, who was one of their acquisitions folks in California at the time. It was interesting, I hadn’t seen her presentation in full until I sat on the stage with her. It was amazing to me, because as she started to describe their product, she goes, “We build five-bedroom units, or six-bedroom units.” She and I connected after the panel, and we said we should really meet, because clearly what we’re doing and what you guys are doing has a lot of alignment, but for different marketplaces, right?

Eve Picker: Different market, yeah.

Scott Choppin: As you described, this is millennial. This is sharing economy. Very high-end finishes. They want to locate in trendier neighborhoods. Our model, you [cross talk].

Eve Picker: They want yoga.

Scott Choppin: Yeah. Well, they want yoga, and they want rooftop decks, and really high-end kitchen finishes. I mean, the product is beautiful, no doubt. What this did, in this conversation, Eve, is it really opened my eyes that basically our model, UTH, is a co-living model.

Eve Picker: Yes.

Scott Choppin: We just happen to be oriented around single-family groups, or family groups, generally. The economics benefit of the sharing are the same. In other words, if you say I’ve got … Maybe in a co-living for millennials, everybody’s an income generator for each bedroom, so a five-bedroom unit would have five income-earners. Our model is the same, except maybe we have two to four wage-earners. Again, it’s sharing costs and sharing … Well, not really income on the co-living millennial side, but certainly, these families are [cross talk]

Eve Picker: -sharing responsibilities and sharing products. I mean they may not be sharing- there’s cost-sharing, as well.

Scott Choppin: Yeah, true.

Eve Picker: The fact that we were building for 10 vehicles in the suburbs was kind of crazy. How much could you possibly drive one vehicle?

Scott Choppin: Right. Agreed. In fact, just an interesting note, as I was having a conversation with one of our project managers – he’s managing one of our projects in Montebello, up in San Gabriel Valley – he and I were having this conversation about families, who would come to look at the units, would start to have a conversation as he was talking with them, and touring them. They really broke it down into what is the cost per bedroom. They were, of course, looking at the whole-dollar rent, and for our five-bedroom units, were averaging between $,3000 and $3,500 … The families were going, “How much per bedroom? Is it $500, $600, $700 per bedroom?”

Scott Choppin: For them, they were like, “That’s actually affordable.” Now, we know that in the marketplace, on a whole-dollar rent basis, $3,500 a month is not affordable in that context of how people think of it generically, but when you overlay that rent amount, given the total income that’s produced in a family group with four wage-earners, then it actually does drop truly into the 80 to 120 percent of median area income, so our product is a naturally occurring moderate-income housing offer, truly.

Scott Choppin: Now, we don’t put a covenant on it. People, when they look at it, like when I have conversations with affordable housing- pure affordable housing people, they go, “Oh, that’s not really that, because that’s … It’s not restricted, and it doesn’t have a 55-five year covenant.” I go, “True,” and we do have projects that have a certain number of units restricted in them.

But, what I go is, “If you put a covenant on it, then it will change the dynamic of the investment model for raising capital,” and then we go back to, now, this true affordable housing model where I always say that total subsidy to develop a true affordable housing is always going to be finite. There will never be enough subsidy to subsidize enough projects to serve all that very low, and low-income families across the US. There’s not enough capital in the marketplace to do that. There never will be, so I say it’s finite.

Scott Choppin: Our model, then, yes, we don’t have a covenant; yes, there is some potential for rents to rise, but we are serving a family group, at least in the early stages of it, that didn’t have that offer. They couldn’t go rent a five-bedroom unit for $3,500. Their next choice was to rent a five-bedroom house for $4,000, $5,000, depending on the market.

Eve Picker: Yeah. No, no, it’s great. How many of these units have you built?

Scott Choppin: The early stages of the cycle in, let’s say, 2017-2018, we were very careful to keep the project sizes low and the number of projects low in what we call our demonstration phase. We were literally doing three-, four-, five-, seven-unit projects. We did that purposely, because I had three things that I wanted to prove in the demonstration phase.

Scott Choppin: One is that we could rent the units for what we projected; that we truly were going to deliver the rents at the amounts that we thought we should get. Two is that we could build them at the cost that we projected … Rising construction costs, everybody’s dealing with that, and it’s particularly distinct in California. Third and most importantly for us, as a non-affordable housing, or at least development projects that don’t have subsidy and covenants, we have to have a certain value when we get to the end of the project; that it delivers the value or valuation that we intend. We’ve actually closed and completed the demonstration phase. We’ve been able to deliver, on average, about 26 percent internal rate of return to our equity investors [cross talk]

Eve Picker: That’s pretty fabulous.

Scott Choppin: We’ve sold those projects, and now we’re moving into a new phase which I’m calling our production phase, and we’re probably about a year into that. What that has us do is go up in volume, but particularly go up in project size. As an example, we recently won an RFP in a city called El Monte, in Southern California. That’s a little over a five-acre site, and we’ll end up doing somewhere around 53 of these UTH units in a single project. The total unit count is probably no more than about 70 units right now, all told, between what’s in the pipeline and what we’ve built and sold, but I consciously wanted to go in a very disciplined [cross talk]

Eve Picker: You should not apologize for innovating something brand new. 70 units is pretty, pretty fabulous, considering-

Scott Choppin: Well, I appreciate that. I think that one of the reasons why I was attracted to being … I mean, you and I know each other, and we’ve had many conversations, but part of my obligation is I need to get the news about this innovation out into the marketplace, one, to raise more capital, but also, I think this is a solution amongst many that are needed in this new environment of just highly constrained development pipelines and low production of housing. We’re going to need many answers, and this is one of them.

Eve Picker: This is just one of them, yeah. Tell me, how did banks receive this, when you went to finance the earliest project?

Scott Choppin: Sure. We actually used-

Eve Picker: You know that’s a loaded question, right?

Scott Choppin: Yeah, of course, and it’s a valid question. It’s one we considered. We went out and talked to about 10 different banks, and we got a variety of answers, as you would well imagine, right? Everybody looked at it differently. It sort of fell into two categories of reactions. One, to be honest with you, on the commercial banking side, without having a demonstrated pipeline of successful projects and the product being so innovative, and different, and uncommon, we just- we got a lot of … They were nice, but they were like, “Yeah, we don’t think this is for us. This is so unusual. We don’t know the valuation model. We don’t know who buys this.” We were prepared for that. I went into those meetings knowing that that was probably what we were going to hear.

Scott Choppin: The other group of lenders that we talked to were a variety of … We have some private lenders that we have longstanding relationships with, and then we have a small group of, I’ll call, community lending groups [cross talk]

Eve Picker: Institutions, yeah.

Scott Choppin: -or institutions. One of the one of the folks that we’ve had conversations with is Century Housing, which is a local nonprofit in Southern California. They have something called the Century Community Lending Fund, and that’s run by a woman named Tracey Burns, who’s a longtime colleague of mine from the Kaufman & Broad days. We haven’t done a project with them yet, but it very much fits inside what they are after. Their fund is a conglomeration of monies from B of A, Wells, and US Bank. Their business plan, their mandate, is to lend to projects that have unusual characteristics. Maybe they’re true affordable, but maybe they’re just infill in communities that need it, and certainly UTH fits in that well-

Eve Picker: But this is my beef … You’re innovating, and you’re doing it very carefully, and you’re showing that it’s successful. It’s very difficult to find funding for that [cross talk] traditional financing for that innovation. Yet, we all know how much this sort of housing, or any sort of affordable housing is needed. Why on earth should it be so difficult? It’s easy for the podium projects to get financing.

Scott Choppin: Amazingly so, right.

Eve Picker: Yet, we don’t really need them anymore. In fact, quite the reverse; we need them to stop, because they’ve flooded the market.

Scott Choppin: Agreed, yeah.

Eve Picker: I don’t get it [cross talk] change this … Can we really wait five to 10 years, while a bank, or banks, or traditional financial institutions become comfortable enough with a new model?

Scott Choppin: The joke that I would say to the commercial banking guys, and folks that we knew, and these were usually people I already knew and had relationships with … I said, “Hey, look, by the time the model proves itself the way you guys want, this cycle will be over [cross talk] saturated …” That’s maybe why the podium projects are the way you describe. It’s lemmings into the sea. Everybody is going to follow what everybody else is doing.

Scott Choppin: For me, Eve, I’m sort of … I’ve made peace with that process of frustrating bankers, or having them frustrate me, or the projects, because this project and product type is so different that, almost at every turn, city- conversations with council members and planning staff, I know I’m either going to get, “Wow, this is great! I love this,” or, “Wow, holy cow. I don’t even know how to deal with this. In fact, I’m sort of freaked out by the number of bedrooms,” imagining the worst case scenarios.

Scott Choppin: Equity investors have been very polarized. They either get it, and they’re like, “Wow, this is …” but people who know, like particularly what I find is people that are from already existing housing-constrained marketplaces … Let’s say an investor’s from New York, or Southern California, from the Bay Area. They already know this housing constraint story. When this shows up, they go, “Oh, I get it.” Not even a thought about it. I don’t even have to really describe it to them much more.

Scott Choppin: People who are from maybe more non-constrained markets, let’s say somebody’s from Texas, and I don’t have any specific example of anybody who’s done this, but when you can build housing really unfettered from a zoning, or capital-constraint standpoint, well, then you don’t have that issue of  constrained housing and rising costs. I can say any coastal urban market pretty much has this issue, and so, in fact, the larger-

Eve Picker: We have this issue in the Rust Belt cities for different reasons, but I am extremely frustrated by it. You know that’s why I built Small Change. It was really because I had this feeling that innovative projects were really being squashed by our financial institutions-

Scott Choppin: I agree, yeah.

Eve Picker: -yet innovation is the only way we’re going to solve these problems, build better cities, house everyone, and all of the other things we need to do. It’s [cross talk]

Scott Choppin: Agreed. Eve, this is what I love about … Although I’m looking for the right deal to do with you guys, I will tell you, as we have conversations with other groups that are in the same space that you are, everybody is so focused on just whatever is the path of least resistance. Many groups that I’m talking to now are all about value-add apartment acquisition. Even just the development model is anathema to them. Again, I understand that, but they’re so not creative.

Scott Choppin: I think part of what happens, particularly in the crowdfunding space, is I think you get a lot of people who are tech people going into real estate. My opinion, my assessment of it, is they are scared of it. Whereas, you … In fact, I was thinking about it this morning, as I was getting ready to do this interview. You’ve developed your own projects, right, Eve?

Eve Picker: Yes.

Scott Choppin: You’ve gone through the process of doing that. I would say 99 out of 100 people that I talk to in the crowdfunding space, usually they’re very early in their careers, so they haven’t gone through any seasoning, and real estate’s just a product that happens to be combined with tech, in this standpoint. They’re not seasoned in the way that folks like you and I are. I mean that in the best way. It’s just real estate development is a very, very tricky business, and it takes a lot of strategic knowledge to be able to do it competently. That doesn’t happen when you’re in early phases of your career.

Eve Picker: It takes a long time to see the results, too, of your hypothesis, right?

Scott Choppin: Agreed.

Eve Picker: Whatever you take on, it takes a while before you can actually see the results-

Scott Choppin: Correct, and that’s, in fact, why we did the demonstration phase, because I’ve certainly been guilty, as any other developer, of finding what I thought was a great idea and just launching as big as you could. I’ve had some successes in that manner, or methodology, and I’ve had some failures. From that, I just said, “Hey, look, let’s do this very rigorous and disciplined; let’s prove the model …” because we could’ve done the early projects, Eve, and they would’ve failed, or at least- not failed, because any housing you build new in California is pretty much going to have  good value, but does it …

Scott Choppin: My criteria was does it serve the families that we intended in the way we intended, in the way they need, and does it produce sufficient yield to investors for me to compete in the capital-raising process? Those were the two criteria. If either one of those failed, then we were done and go on to do something else.

Eve Picker: I think you described why we called ourselves Small Change. Small change leads to big change, right? [cross talk]

Scott Choppin: Right, right, and I am very encouraged. If anything in new trends – not that crowdfunding is a trend – but we haven’t seen the broad base of different types of offers and different ways of looking at it. I mean, your combination of social impact and crowdfunding is, to me, just amazing. I’m rooting for you guys to grow, to be bigger than-.

Eve Picker: Well, we’re going to talk about that, because you might help us.

Scott Choppin: Okay, great. Looking forward to it.

Eve Picker: Yeah, so I think this is really interesting stuff. You have some investors who took the plunge with you.

Scott Choppin: Right.

Eve Picker: They’re interested in impact, really. I’m wondering what you think the future of real estate impact investing looks like?

Scott Choppin: That’s an excellent question, and I might just answer it in a different way than you had conveyed the question. Our early investors, they recognized the social impact, but I don’t think they were driven by it primarily. Of course, any investor that’s not purely social impact coming from a source of capital that doesn’t need to produce returns, they need to produce returns. They’re looking for me to do that, and that’s primary. I would say they are predominantly oriented around making a profit, and receiving yield back, and getting their money back in the first place.

Scott Choppin: I have had many conversations with … We, in the beginning of UTH, thought social-impact funds, social-impact organizations – this is just right in the right space for them, meaning UTH, naturally occurring moderate income. I personally have found it a little bit of a challenge to get on people’s radars for a couple reasons. This is no complaint; this is just me being my blunt, honest self.

Scott Choppin: One is that, rightly so, most social-impact organizations, housing is low on the priority list and I don’t … Go get it, right? If you’re oriented to making the highest impact with the dollars that you have available to do that, housing may or may not be functionally appropriate for that.

Scott Choppin: Also, what I found was that when I started to talk about moderate-income housing, we didn’t fit the model of what people were looking for in the social-impact space, relative to housing. What I mean by that is that they said, “Look, if we’re going to invest our dollars in projects, we want to invest in neighborhoods and the demographic profile, the renter profile, at 20, 30, 40, certainly below 60 percent of median income, because that’s where the need is highest. That’s where the housing constraint and strain on families is the highest. I completely acknowledge that. My background in affordable housing has me understand that intuitively.

Scott Choppin: Social-impact capital coming into that space will have an impact and, in fact, will arguably … I said earlier, subsidy is finite, right? I was meaning government subsidy, but you could argue social-impact capital appropriately invested could raise that level of finite-ness. I would also say, still, without just a natural market mechanism, I think that we’re going to always have some constraints.

Scott Choppin: Again, no complaint. Just an observation. I saw social impact, at least the groups that I talked to, said … They got it. They said, “We get this, and we see the value and the social-impact value for it, but we’re focused in this 60-percent or below space.” I had a great conversation with the person who runs The Enterprise Group in Southern California. I think it was just like she got it, but I think it was just not where their focus was. They were focused on true affordable housing. When that started to become a theme or regular reaction … I mean, we continue to track social-impact investors, and I think there will be a time when that’s appropriate, or at least somebody has the investment mandate or the criteria, where middle-income families will be part of what they need to point their dollars at.

Scott Choppin: I think there’s almost a little bit of a competitive feeling, like, “Well, if I invest dollar in your project that’s serving working families that takes a dollar away from the homeless project that I need to support.” Again, I don’t dispute the idea. To me, it was almost too … The story is a broader story of that [cross talk] housing constraint and the pressure on families across the income spectrum is happening at all levels. That then, to me, says then solutions need to be at all parts of the spectrum. We just happen to be in this particular moderate-income part of the spectrum.

Eve Picker: Well, this has really been fascinating. I have three final questions that I’d like to ask you, if that’s okay?

Scott Choppin: Sure, absolutely.

Eve Picker: What’s the key factor for you that makes a real estate project impactful?

Scott Choppin: Where I’d go to is neighborhoods and demographics relative to the locations of those neighborhoods, and I’ll tell you what I mean by that. In essence, our UTH model, really … We seek out lower, and lower middle-income neighborhoods that traditionally don’t see much development, because the economic conditions of those neighborhoods don’t suggest to the development marketplace that this is a place to build. Maybe affordable housing, but nothing other than that.

Scott Choppin: As an example, in Fullerton, we’re developing a project in West Fullerton that hasn’t seen any new housing developed in that neighborhood, let’s say in a few blocks’ radius from our site, in probably 40 or 50 years, which is amazing to me. We’re in probably the most constrained marketplace in United States, and this neighborhood is untouched, right?

Eve Picker: Right.

Scott Choppin: There’s different reasons for that – zoning, economics, and that kind of thing. I’m encouraged to be able to go into a neighborhood and say we can create this new housing opportunity for families that, by the way, already live there. The families that rent our units are already in this neighborhood, or they’re a couple neighborhoods over, but they’re already living in this neighborhood, except that they may be living in two two-bedrooms, side by side, or one part of the family lives in this unit, and the other part of family is a couple blocks over. We’re just giving them a space to come together.

Scott Choppin: The other part of it that I see as impactful is that, naturally, because of the neighborhoods that we select, and because of where the folks who rent our units already live, this naturally has them be closer to the important things in their lives. In fact, I describe this tenant profile as sticky. What I mean by that is that they have things that exist for them already, where they live, and where our new units are located that have them be very stable and families that basically stay. Social networks is that the main way to describe that. That’s churches, community, community work or involvement in the community that they have; that’s schools. Their kids go to school …

Scott Choppin: Most importantly is that these units, because of their infill locations, are generally closer to the jobs these folks work at, which, as you would imagine, are more blue collar, or service worker jobs where … None of our families who we’ve rented to or in our units now, none of them commute- do this hour or two-hour commute each way. They just don’t do it. What they do is they look for the unit that is close by to their work, and that’s … They don’t do it in a way that we think, where a millennial person might say, “Look, I really want to live close to my job, because I want to ride my bike, or I want to ride and train.”

Scott Choppin: These families make the same decisions, but for different logic. One is, “I don’t want to drive my car that much because maybe it’s not a great car. It still runs good. Gets me to work, but I can’t drive it two hours back and forth.” Plus, I think just naturally, they understand the trade-off of that. Because the way they share rents and incomes, it gives them the capacity to stay in infill locations. By sharing more costs amongst the bigger group, that allows them now to stay …

Scott Choppin: In one of our downtown Long Beach projects – we have actually two – we say that, just generally, our tenant profile is the dad is a truck driver at the Port of Los Angeles, or Port of Long Beach. That’s where his job is. He goes there. Then, our two new communities that are in downtown Long Beach are between 10 and 15 minutes away from that job on surface streets. Doesn’t get on the freeway; drives to his job. That job probably produces $50,000 or $60,000 a year; maybe less, maybe more, depending on the person. When that’s combined with the other incomes for the families, now they can afford that $3,000 or $3,500 a month rent at 30 percent of their income, because [cross talk] jointly, they’re making $100,000, $110,000, $120,000 a year.

Eve Picker: The next question I have is it that you can raise money through equity crowdfunding. Is there another reason to use it, to involve investors through crowdfunding that you can think of?

Scott Choppin: Well, there is. It’s a great question. I haven’t thought of it this way, but I think … Look, I think, as any developer, our job is to raise capital. If I look at my primary responsibility, I’d say I have to always be raising capital. I see crowdfunding in a couple different ways that way.

Scott Choppin: One, it’s a new technology, or it’s a new process of raising capital. I’m always- just naturally, how I am as a learner, and a person of business, I’m always looking for that more effective, more technologically efficient way to manage our business. I see crowdfunding as having … It gives us the capability to have a wider audience for our product offer. A project goes out, and now we can see where … I have my network of investors, and I’m always expanding that network. I am building networks of networks to produce new capital opportunities, new investors. But crowdfunding is like that, on steroids, right?

Eve Picker: Yeah.

Scott Choppin: We have technological platforms. Obviously, crowdfunding groups like yours have their own investor base, so I’m able to broaden the reach of our offer, but also, yours is a separate new network [cross talk] so that is a capability to access that.

Eve Picker: This is a big question, but if you could do one thing to improve real estate development in the US, what would that be?

Scott Choppin: Yeah, so, [cross talk] easy question. I would … There’s a lot of dialogue on the social media platforms about zoning reform. If you look at your standard American city, almost any major urban metro, in the ’50s, and ’60s, and ’70s, many cities converted what was historically neighborhoods or zoning areas that allowed apartments, or more dense housing. They down-zoned almost consistently across major urban metros in the States.

Scott Choppin: We are seeing the very cutting edge of that right now. Oregon is working on removing single-family zoning entirely. I want to say it was Minnesota, or Wisconsin, I can’t remember which, they are starting to say, “Look, we are eliminating single-family zoning.” That, as a zoning tool, or at least that type of zoning is-

Eve Picker: That’s interesting.

Scott Choppin: -very ineffective in solving housing constraint. In fact, it’s the reason for housing constraint; in my mind, the primary reason. Also, if we’re going to meet our environmental greenhouse gas emissions standards, we cannot continue to build, nor can we allow single-family neighborhoods to exist as they are, because basically, when we build dense housing, it’s proven by research, that type of lifestyle reduces vehicle trips; has people use more transportation that’s alternate to cars.

Scott Choppin: In fact, in California, there’s a new … I don’t know if it was a report, or an article that basically said California will not meet its greenhouse emissions gas levels by just having cars be better at producing less smog. Their claim – I believe it, and I think it was based on real research – said the only way we’re going to get there is that we need to reform zoning, and we need to basically build more dense.

Eve Picker: Yeah. Well, look, thank you very much. This was really fascinating. I feel like I learned a lot [cross talk] and I want to talk to you a little bit more about it off the air, but I really appreciate the time you’ve taken with me today. It was a really interesting conversation.

Scott Choppin: Thanks Eve. Appreciate the invite, and I enjoyed the conversation, as well. Thank you so much.

Eve Picker: I really enjoyed talking to Scott today, and I learned a lot. I hope you did, too. Scott reminded us all that subsidy is finite, so building market rate solutions for the housing crisis is an imperative. He noted that the ’50s-era household in the US – a suburban home with mom, dad, 2.3 kids, and five cars – was an anomaly. We need to get over it. I love that he has shown a much needed, and affordable housing model can be financed through private equity.

Eve Picker: To find out more about impact real estate investing and to get access to the show notes for today’s episode, please go to EvePicker.com, where you can also sign up for my newsletter to find out more about how to make money in real estate, while doing good for society at the same time. Thanks so much for spending your time with me today, and thank you, Scott, for sharing your thoughts. We’ll talk again soon, but for now, this is Eve Picker signing off to go make some change.

Image courtesy of Scott Choppin, Urban Pacific

Making allies, not opponents.

October 7, 2019

Impact investing is a relatively new phenomenon. Community-minded entrepreneurs who strive to be socially responsible are independently coming up with innovative solutions to solve or alleviate problems across the country. They are tackling issues like housing insecurity, the deleterious effects of suburban sprawl and environmental concerns related to housing. While every project is different, there is a game plan that developers can follow to make sure they are heading down the right path towards a socially responsible project.

Make the case

Every essay starts with a thesis, and so should an impactful development project. Onboarding investors and other stakeholders should always begin with a plan. Developers need to make the case for why and how the development in question will change lives for the better, while meeting or exceeding investor return on investment goals and matching their appetite for risk (or lack thereof). This process should include environmental and economic impact studies, as well as a clear explanation to current residents about how the project will preserve and enhance their neighborhood, rather than displace residents and lower their quality of life.

Build a coalition

Once the roadmap is in place, it’s time to build a coalition. This should include current neighborhood residents, local business owners, elected officials and real estate and development financial institutions. Recruiting stakeholders and including them in your vision can not only help avoid costly delays that can come from neighborhood opposition, but also genuinely speak to your desire to make meaningful change. You want allies, not opponents.

Your goal should be to create a community of impact investors, with a focus on embracing design, art, cultural and environmental concerns. By connecting like-minded developers and investors in the community you will help ensure the success of the project at hand, as well as plant seeds and forging connections for the next series of transformative development projects.

Bring investable products to market

And last, but not least, you must bring investable products to market. Make it easy for investors to deploy capital into your socially responsible project. You’ll find many of the partners in the coalition you have built may be interested in participating as investors, particularly development finance institutions, since now they have a stake in it. They can leverage their AAA ratings, underwriting abilities and loan management services to ensure a clear path forward to a well-capitalized real estate development.

Setting the stage for the future

This process transcends any single project or development. To truly make an impact as an investor, you must work towards making structural changes, and the best way to do this is by building a mass movement. There is incredible economic power in leveraging social networks, like Facebook, LinkedIn, and other platforms like this since they are geared towards the masses. The presence of accredited investors and developers will only have a multiplying effect on the economic value that your social network brings.

_

Impact investing is by nature more complex than traditional return-driven real estate development. Not only do developers need to set and hit ROI goals, they need to do so with social responsibility in mind. Unfortunately, government incentives and regulations do not always reward making the right choice. For example, tiny houses might not be permitted under some zoning and building regulations – although the market is clearly interested in them and they can be an affordable and environmentally friendly housing solution. By not permitting tiny houses, developers are driven to produce housing that is the same as the housing we’ve built since Levittown.

To be successful as an impact investor, you have to be smarter, more creative and nimbler than most. Having a game plan really helps. These three important steps – making your case, building your coalition, and bringing impactful investable products to market – may be critical to your success and the future of the community you are working in.

Image, Garfield Community Meeting, courtesy of Eve Picker.

Investors as educators.

October 4, 2019

Most people have some familiarity with the process of buying real estate, either through popular media or their own experiences purchasing a home. But when you enter the world of commercial property development and investment, there is a “lingua franca” that is unique to the real estate business. While there may be a justifiable need for this “secret language” between real estate professionals, investors, and developers, it can act as a barrier to increasing the pool of people, laymen and experts alike, who are involved in real estate development and investing.

If we make real estate development terminology accessible and understandable to the average investor, we’ll start to raise awareness about real estate development and how to make great and inclusive places. And we’ll help prosocial, environmentally conscious developments reach a more mainstream investor audience. It is much harder to explain a sustainable, inclusive vision for the future if sustainability advocates are not even speaking the same language as investors, This is a way to shift the focus from bottom line to triple bottom line.

Remember, it takes convincing a pretty diverse group of people to successfully push a sustainable project forward. Not only do the numbers have to make sense to lenders or investors, but local municipalities or counties must also be convinced. The ability to speak the same language as the people who determine whether or not your project proceeds is critical. No matter how financially beneficial the investment, or how sustainable the project, if you can’t sell it to local authorities your capital will evaporate with costly studies, complaints and revisions.

Sell the benefits of revitalization

Words like “displacement” and “gentrification” have entered the national conversation around housing development. In many places, chatter relating to these issues is driving the discussion, and almost always in a manner that portrays property development as incompatible with the goals of a more equitable and verdant society. When entering into a new community, developers must work to challenge this notion. The best way to do that is through education. Create a dialogue with the local community to alert them to the potential benefits of new commercial/residential spaces. Remember that dialogue goes two ways and that residents have a wealth of information to share about how developers and investors can make the project truly sustainable, in an economic or an environmental sense.

Triple bottom line

When making your case, hitting on the “triple bottom line” goals of sustainability, environmental stewardship, and economic justice will address many local concerns. There is an old adage in the sales community: “sell, not tell.” This truism should be adopted when selling anything, from an automobile to a development plan. Instead of just telling the community how your vision will hit these triple bottom goals, get into specifics. Sell them on the benefits of sustainable development, and how their day to day lives are likely to improve once construction begins.

This dialogue can also act as a phenomenal way to raise capital for a project. After all, you are reaching groups of people who understand the realities on the ground and have a vested interest in making sure that property lifts their neighborhood, rather than pulling it down. Combining your community outreach efforts with a crowdfunding campaign can help build up support among local residents and help get your project off the ground.

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Historically, top-down efforts have not had much success in alleviating the housing problems we face today as a society. Conversely, grassroots, community-based projects have seen and continue to see success in cities across the country. If your goal is to create better communities, it is imperative that the community you wish to improve is kept in the loop, consulted, and shown respect.

Image, Empty Desks, from Pixnio

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